sssbet Privacy Policy

sssbet ("sssbet," "we," "us," or "our") operates the online gaming platform accessible at https://sssbet.live (the "Platform"). We are committed to protecting the privacy and personal data of every individual who accesses or uses our Platform, including registered players, visitors, and prospective users based in the Philippines and elsewhere.

This Privacy Policy ("Policy") describes how sssbet collects, uses, stores, shares, and protects your personal information in connection with your use of the Platform. It also explains the rights available to you under applicable Philippine data protection law and how you may exercise those rights.

This Policy is incorporated by reference into sssbet's Terms and Conditions. By accessing or using the sssbet Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please discontinue use of the Platform immediately.

sssbet collects the following categories of personal data from users of the Platform:

sssbet collects personal data through the following means:

• Direct Collection: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions on the sssbet Platform.
• Automated Collection: Technical and usage data collected automatically when you access the Platform, including through cookies, web beacons, pixel tags, and similar tracking technologies as described in Section 7 of this Policy.
• Third-Party Sources: Identity verification data from KYC service providers; fraud and risk signals from payment processors (GCash, PayMaya, BPI, BDO, Metrobank); geolocation data from IP intelligence services used to enforce jurisdictional restrictions.
• Publicly Available Sources: In limited circumstances, sssbet may supplement your profile with information from publicly available Philippine government databases or official records for the purpose of identity verification or fraud prevention.

sssbet uses the personal data we collect for the following purposes:

1. Account Management: To create, maintain, and administer your sssbet account, including verifying your identity and age (21+ requirement) and managing your account preferences.
2. Platform Operation: To provide access to games, process bets, calculate and credit winnings, and deliver the full range of sssbet gaming services including slots, live casino, bingo, and sports betting.
3. Payment Processing: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment channels, and to maintain accurate financial records.
4. Legal & Regulatory Compliance: To comply with Philippine anti-money laundering (AML) laws, PAGCOR regulatory requirements, the Data Privacy Act of 2012, and any other applicable legal obligations, including responding to lawful requests from government authorities.
5. Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, money laundering, and other prohibited conduct on the Platform.
6. Responsible Gaming: To monitor gaming patterns for indicators of problem gambling and to administer responsible gaming tools including deposit limits, loss limits, session time limits, and self-exclusion.
7. Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance through our 24/7 Filipino support team.
8. Marketing Communications: To send you promotional offers, bonus notifications, and updates about new games or features on sssbet, subject to your communication preferences and applicable opt-out rights.
9. Analytics & Improvement: To analyze usage patterns, conduct A/B testing, and improve the functionality, performance, and user experience of the sssbet Platform.

Under the Data Privacy Act of 2012, sssbet processes your personal data on the following legal bases:

• Contractual Necessity: Processing required to perform our obligations under the Terms and Conditions you agreed to upon registration, including account management, payment processing, and game delivery.
• Legal Obligation: Processing required to comply with applicable Philippine laws and regulations, including AML obligations, PAGCOR licensing requirements, and tax reporting obligations.
• Legitimate Interests: Processing necessary for sssbet's legitimate business interests, including fraud prevention, platform security, responsible gaming monitoring, and analytics — provided such interests are not overridden by your fundamental rights and freedoms.
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent, particularly for marketing communications and the use of non-essential cookies. You may withdraw consent at any time without affecting the lawfulness of prior processing.

sssbet does not sell your personal data. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment Processors: GCash, PayMaya (Maya), BPI, BDO, Metrobank, and other payment service providers, for the purpose of processing deposits and withdrawals.
• KYC & Identity Verification Providers: Third-party identity verification services engaged to assist with KYC compliance and age verification in accordance with Philippine regulatory requirements.
• Game Providers: Licensed game software providers whose games are available on the sssbet Platform, to the extent necessary for game delivery and dispute resolution.
• Fraud Prevention & Security Services: Third-party fraud detection and cybersecurity service providers engaged to protect the integrity of the Platform and its users.
• Regulatory & Law Enforcement Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government authorities, where disclosure is required by law, court order, or regulatory directive.
• Professional Advisors: Legal counsel, auditors, and other professional advisors engaged by sssbet, subject to professional confidentiality obligations.
• Business Transfers: In the event of a merger, acquisition, or sale of all or substantially all of sssbet's assets, your personal data may be transferred to the acquiring entity, subject to equivalent data protection commitments.

sssbet uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze how you use the Platform.

We use the following categories of cookies:

• Strictly Necessary Cookies: Essential for the Platform to function. These include session authentication cookies, security tokens, and load-balancing cookies. These cannot be disabled without impairing Platform functionality.
• Functional Cookies: Used to remember your preferences, such as language settings, display preferences, and responsible gaming tool configurations.
• Analytics Cookies: Used to collect aggregated, anonymized data about how users interact with the Platform, helping us identify areas for improvement. These are only set with your consent.
• Marketing Cookies: Used to deliver relevant promotional content and measure the effectiveness of sssbet's marketing campaigns. These are only set with your explicit consent.

You can manage your cookie preferences through your browser settings or through the cookie consent tool displayed when you first access the Platform. Please note that disabling certain cookies may affect the functionality of the sssbet Platform.

sssbet implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

• Transport Layer Security (TLS) encryption for all data transmitted between your device and the sssbet Platform;
• Encryption at rest for sensitive personal data stored in sssbet's databases;
• Multi-factor authentication (MFA) options for player accounts;
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis;
• Regular security audits, vulnerability assessments, and penetration testing conducted by qualified cybersecurity professionals;
• 24/7 security monitoring and intrusion detection systems;
• Incident response procedures aligned with NPC notification requirements under the DPA.

sssbet retains your personal data for the periods set out below, after which data is securely deleted or irreversibly anonymized:

• Account and Identity Data: Retained for the duration of your active account plus five (5) years following account closure, in compliance with Philippine AML record-keeping requirements.
• Financial Transaction Data: Retained for a minimum of five (5) years from the date of each transaction, as required by the Anti-Money Laundering Act (AMLA) and its implementing regulations.
• Gaming Activity Data: Retained for three (3) years from the date of each gaming session, for dispute resolution and regulatory audit purposes.
• Customer Support Communications: Retained for two (2) years from the date of the last interaction, for quality assurance and dispute resolution purposes.
• Marketing Consent Records: Retained for the duration of your account plus one (1) year following account closure, to demonstrate compliance with consent requirements.
• Technical and Usage Data: Retained in aggregated or anonymized form for up to two (2) years for analytics purposes.

Where sssbet is required by law, court order, or regulatory directive to retain data beyond these periods, the applicable legal retention period will take precedence.

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by sssbet:

To exercise any of the above rights, please contact sssbet's Data Protection Officer (DPO) using the contact details provided in Section 15 of this Policy. sssbet will respond to all verified data subject requests within thirty (30) days of receipt, in accordance with NPC guidelines.

The sssbet Platform is strictly intended for individuals who are at least twenty-one (21) years of age, in accordance with Philippine gaming regulations. sssbet does not knowingly collect personal data from individuals under the age of 21.

If sssbet becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete such data and close the associated account. Any winnings accrued by an underage user will be forfeited.

If you are a parent or guardian and believe that your child has registered on the sssbet Platform, please contact our support team immediately so that we can take appropriate action.

sssbet's primary data processing infrastructure is located within the Philippines. However, certain service providers engaged by sssbet — including game providers, cloud infrastructure providers, and fraud prevention services — may process your personal data in jurisdictions outside the Philippines.

Where personal data is transferred outside the Philippines, sssbet ensures that appropriate safeguards are in place to protect your data, including:

• Contractual clauses requiring the recipient to apply data protection standards equivalent to those required under the Philippine Data Privacy Act of 2012;
• Transfers only to jurisdictions that the NPC has recognized as providing an adequate level of data protection; or
• Other lawful transfer mechanisms recognized under the DPA and its IRR.

The sssbet Platform may contain links to third-party websites or services, including payment provider portals (e.g., GCash, PayMaya) and game provider interfaces. This Privacy Policy applies solely to the sssbet Platform and does not govern the privacy practices of any third-party websites or services.

sssbet is not responsible for the privacy practices, content, or security of any third-party websites. We encourage you to review the privacy policies of any third-party services you access in connection with your use of the sssbet Platform.

sssbet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or NPC guidance. When material changes are made, sssbet will notify registered players via email to the address on file and/or by displaying a prominent notice on the Platform.

The revised Policy will indicate the updated "Last Updated" date at the top of this document. Your continued use of the sssbet Platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy.

We recommend reviewing this Policy periodically to stay informed of how sssbet protects your personal data. If you have any concerns about changes to this Policy, please contact our Data Protection Officer before continuing to use the Platform.

sssbet has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act of 2012 and this Privacy Policy. If you have any questions, concerns, or requests relating to your personal data or this Policy, please contact us through the following channels:

• Data Protection Officer: [email protected]
• General Support: [email protected]
• Live Chat: Available 24/7 via the chat button on the sssbet Platform

sssbet is committed to resolving all privacy-related inquiries within thirty (30) days of receipt. If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.